Location(s):IndiaCity/Cities:AhmedabadTravel Required:Relocation Provided:Job Posting End Date:March 30, 2025Shift:Job Description Summary: Ensures consistent service level for bottlers for which they have accountability. Ability to manage bottlers of varying levels of Complexity, cross several markets/countries, multiple forecast parts & Ship to’s,Product Sku’s>100+ with high levels of unique products and high variability of Demand. Number of bottlers managed will depend on the level of complexityCustomer Account Specialist will be required to manage multiple bottlersThe purpose of this role is to manage operational activities relating to concentrate and beverage base supply from one primary supply and to and provide service requirements to our bottling partners and Business Units, ensuring On time and in full supply of products to customers, liaising with the internal Stakeholders (Quality/ Planning/Productions and logistics) to ensure smooth execution from order placement through to DeliveryResponsible for the engagement with the customer and have the ability to represent the customers’ requirements within the plant. Collaborating with the customer on their demands and ensuring that issues, escalations and complaints are dealt with in a timely and professional mannerAdditionally, the role will be responsible to support and work closely for the plant in developing relationships, identifying and implementing end-to-end Supply Chain Solutions and improvements that maximize value to the systemCollate, analyze and upload customer demand from bottling partner and Operation unitSupport digitization projects in the customer relationship in conjunction with CPS global programs (IBP, Gateway, SAP Hana)Develop new analytical capabilities across customer relations team to leverage new digital functionalities,bring a significant advantage to business partners through segmented & targeted analysis, enabling better and faster SC decisions and system alignment, in a context of increasing complexity & volatility.Responsible for working together with OU and Bottling partners to continuously improve forecasting and ordering processResponsible for working closely with customers to proactively identify market trends and deviations…