I obviously haven’t helped you directly, but thank you for your words. Seeing the clients every week is my greatest joy of working there. My town’s population is only ~800, so I see most of the same people during service. I know their kids and dogs and what desserts they like. It took over a year but even the grumpiest grump smiles at me now too. It brings me more fulfillment than anything else ever has. That being said, the entitlement of some of the clients is WILD. I try to serve without bias, but there’s four able-bodied men that show up two hours early to talk loudly about how great the current federal administration is, and never lift a finger to help. I’m a 5’4 millennial woman with tattoos and unconventional hair, yet for some reason I am working and they are standing around yapping. Then service starts and they all want steak and sour cream and coffee (better not be decaf though!). And while we do get those items, they are often limited, so it irks me that they think they deserve them just because they are first in line. Or they want an entire cake or box of donuts for just themselves. Whereas other people in line will barely ask for anything because they feel guilty taking away from others-I’m sure it won’t surprise you that the guilty people are often the neediest too. Sooooo sometimes the steaks or other premium items don’t make the menu for the first few cars-they always get a turn with the good stuff sometime during each month, but we can’t let them have all of it every week. We don’t get enough for everyone, and it’s unfair to the other clients who have to work or take care of dependents.