FMIntelligence reviewed every retail FX and CFD complaint the FinancialCommission adjudicated in 2025. Of 1,468 disputes, an independent panel of 18experts did not find the broker at fault in 94.8% of cases.Thatoutcome rarely reaches the places these disputes begin. A delayed withdrawal onReddit or a one-star "they stole my money" review can circulate forweeks, while the resolution that follows draws little notice.Read the full FM Intelligenceanalysis on the DataLab portal.What 1,468 AdjudicatedDisputes RevealThe Financial Commission is an external dispute resolutionbody for the online trading industry, a voluntary route that a growing list ofbrokers has signed up to over the past year. FM Intelligence built its study onthe body's full 2025 caseload.The moneypoints the same way. Traders sought a combined $21.4 million across allfilings, and the Commission awarded $496,304, according to FM Intelligence. Themedian amount in dispute was $397.50, so more than half of all complaintsinvolved less than $400.Withdrawaldelays, the grievance most likely to go viral, were the largest single categoryat 558 cases. The panel resolved 92.8% of them in the broker's favor,attributing most to compliance checks, bank processing, or bonus conditionsrather than misconduct.Accountability Runs inBoth DirectionsThe figuresare not a clean bill of health, and FM Intelligence does not present them asone. In 76 cases the committee found genuine broker fault and awarded thetraders $414,189, the outcomes that keep the 94.8% from looking one-sided.The dataalso catches abuse moving the other way. The Financial Commission blacklisted87 clients in 2025 for deliberate misconduct, much of it built on exploiting negative balance protection, the safeguard ESMA mandated soretail traders cannot lose more than their deposit.One findingcuts against the obvious. Brokers holding Tier 1 licenses from the FCA, CySEC,or ASIC recorded a higher fault rate than their offshore peers, not a lowerone. The full piece explains why.A Complaint Curve Shapedby GoldComplaintvolume built through the second half of the year and topped out in December,tracking the run in gold, which set record highs in the fourth quarteron central bank buying and safe-haven demand. As filingshit their annual peak, the broker-fault rate dropped to its low, one case outof 201 in December.The fullstudy maps where the complaints came from, led by India at a quarter of allfilings, breaks down how fast cases closed, and lays out the methodology andits limits, including that these numbers cover Financial Commission members whovolunteer for adjudication, not the whole market.The datadoes not prove brokers behave well. It shows that, under independent review,most complaints did not establish fault, a smaller share did, and theCommission paid traders when the evidence backed them.See the full data, charts, and casestudies on the FM Intelligence DataLab portal.This article was written by Damian Chmiel, Ramzi Ahmad at www.financemagnates.com.