A woman says her Uber ride in France took a frightening turn after the driver allegedly filled the car with smoke, locked the windows, and repeatedly asked to take her and a friend back to his home so he could shower. The claims were shared in a TikTok video posted by user Isabella Rosa Procida (@isabellarosaprocida). The video, which has been viewed nearly 4 million times and received more than 400,000 likes and around 600 comments, shows Isabella and her friend in the backseat of a moving car. According to the video’s captions, the driver allegedly asked the women multiple times to go back to his house so he could shower, and responded “no no listen to me” each time they said no. On-screen text reads, “when your uber in France starts getting dark really fast.” Isabella, wearing a white t-shirt, is seen covering her mouth with her hand and appears concerned. The other passenger, wearing a striped dress, looks at her phone before smiling toward the camera. Video shows women appearing distressed as the situation escalated Captions state that the driver had been “hot boxing the car” with the music turned up so loud that the women “couldn’t hear each other talk,” while he was rapping. Isabella is seen biting her nails and appearing anxious, while text overlaid on the video reads, “me thinking about how to escape this.” The captions further claim that the driver began driving away from the women’s intended destination. One caption states, “after this I called my family, and he said he is taking us home & we will go somewhere different?.” According to the video, the car windows were locked, but the women managed to jump out of the doors and ran when the vehicle stopped at a red light. @isabellarosaprocida UPDATE: we just got off the phone with uber and they are investigating and mentioned to make sure it doesn’t happen to others. ♬ Saxophones getting louder – Sped Up – AntonioVivald Throughout the video, the driver’s voice can be heard speaking in broken English with a French accent. The women do not appear to respond to the driver verbally at any point shown in the video. Other Uber rides have gone viral for unusual reasons, including a driver’s health emergency mid-ride that left a passenger stunned. In an update in the captions, Isabella revealed they reported the incident to Uber, and they are investigating it. The video’s comment section drew reactions from viewers offering safety advice and raising broader concerns about ride-hailing services. A commenter wrote that Uber users can access safety features by going to “Profile > Safety” in the app, where riders can turn on audio recording for their driver and trip, as well as access safety contact settings, PIN verification, and RideCheck features. The commenter added, “Definitely worth it. Stay safe out there! Sincerely, a girl dad.” Another commenter advised, “Pro tip, always check the doors before you pull off to make sure the child safety lock isn’t on.” A separate commenter, identified as Sera, claimed that “Uber has had over thousands of cases against them for this reason and more.” The commenter went on to say that, in her view, the company’s “safety measures and screening for their drivers is NOT ENOUGH.” Disputes between riders and drivers over trip conditions have also surfaced in other viral cases, such as a dispute over paying extra for air conditioning during a ride in extreme heat. According to Uber’s safety page, the company offers several in-app tools intended to help protect riders during trips. These include a Safety Center, described as a place to access Uber’s safety features in one location within the app, and GPS tracking, which the company states monitors all rides from start to finish so there is a record of the trip. The safety page also describes a “Call the police” button, which Uber says allows riders in an emergency to contact police directly through the app, with their location and trip details appearing on-screen to share with authorities. Additionally, Uber states it uses a feature called RideCheck, which relies on sensors and GPS data to help detect if a trip goes unusually off-course or if a possible crash has occurred, after which the company says it will check on the rider and offer assistance. Uber’s safety guidance also recommends steps for riders to verify they are entering the correct vehicle. According to the company, riders should check the app for their driver’s information before getting into a car, match the driver, car model, and license plate number against the details shown in the app, and have the driver confirm the rider’s name before the trip begins.