A TikTok user says she was quoted one price for a manicure and then charged nearly double once the service was finished. The video, posted by Allison (@urfav.allisonn), received more than 470,000 views and over 1,800 comments. In the video, Allison said she visited a nail salon she has gone to for years, adding that her grandmother is also a customer there. She asked for simple pink nails ahead of a beach trip. According to her account, she asked a nail technician about the price difference between gel polish and acrylic nails before the service began. Allison said the technician told her gel polish would cost $35 and acrylic would cost $60. She said she chose the cheaper option, telling the technician she was trying to save money for her upcoming trip. She claimed the technician initially began setting up supplies for acrylic nails, but stopped and switched to gel after being reminded that gel was the requested service. She said the technician then completed the manicure using a plain pink color, which she said she liked. Technician allegedly quoted $35 for gel polish before applying a different product When she went to pay, Allison said the salon’s kiosk listed the service as “acrylic nails” for $60. She said she pointed out the mistake and reminded the technician that she had asked for the $35 gel option. According to her, the technician acknowledged the error, saying, “You’re right, you did just get regular gel.” Allison said a coworker of the technician was then called over and adjusted the listing, but the price stayed the same. But even though the word “acrylic” was removed, the charge still read $60 for “nails.” She again pointed out that she had only received gel polish. Other salon customers have similarly alleged unfair treatment by nail salon staff in separate incidents shared online. @urfav.allisonn scammed? #storytime #nailsalon #scammed #fyp #help ♬ original sound – allison Allison said she checked the salon’s website before her appointment, as she said she normally does, and noted that it listed gel polish at $45 and acrylic at $60. She said she brought this up as evidence that the $60 charge did not match either listed price for a plain gel manicure. The technician then allegedly explained that she had actually been given “builder gel,” which the technician described as a stronger and more expensive option than standard gel polish. Allison said she was not aware there were different types of gel and said this was never mentioned to her before the service began. She said she responded, “I don’t even know what builder gel is, and I did not know there was two different types of gels,” adding that she had asked for pricing information before the manicure started and had chosen the option she was told cost $35. She noted her nails were her natural nails and not tips or extensions. According to Allison, she told staff she was willing to pay the difference between the quoted $35 and the website-listed $45 gel price, but not the full $60 charge tied to acrylic or builder gel services. Disputes over final costs not matching what customers were told beforehand have also surfaced in other beauty service complaints, including one involving a salon visit that didn’t match what was promised. Allison said a staff member told her the salon could offer a $15 gift card because she had gotten “confused” about the pricing. She said she disputed this characterization, maintaining that she had clearly requested the $35 option at the start of her appointment. She said she ultimately paid the $60 charge. She said staff later offered the $15 gift card again in an effort to resolve her complaint. She said she accepted the gift card but told staff she did not plan to return to the salon, adding that the card held little value to her under those circumstances. In the video, Allison said, “That doesn’t make me happy because I’m not coming back here, so your gift card is nothing to me.” She also said, “But I mean, thanks. I mean, yeah, they were nice for that, I guess.” Allison said she does not get her nails done often, noting her last manicure before this one was in May of the previous year. She ended the video by asking viewers whether they believed she had been scammed, saying, “I’m like appalled.” Several commenters said they had experienced similar situations at nail salons or reacted to how Allison handled the dispute. One user, identified as queensh!tb!tch, commented on the price paid for a set of nails shown in a photo, writing, “girl i paid $60 for these.” Another commenter, using the account name The Dollhouse Boutique LLC, posted a video reaction captioned “Me looking for the nails you got done,” accompanied by crying-laughing emojis. A user named shaeboo22 replied to that comment, writing, “Literally I still didn’t see them lol.” Other commenters focused on the payment process and the outcome of the dispute. A user named Blue Shortcake wrote, “I always pay first including getting a receipt. I do it for this reason and because I don’t want to immediately shove my fresh manicure into my purse or wallet. I only verbalize the second reason though.” A commenter identified as Twinx2 wrote, “I wouldn’t have given up on the $35. And surely wouldn’t have left a tip….” Another user, mags, commented on the pricing itself, writing, “60 for gel is crazy.” As the salon has not publicly responded to the claims made in the video, there is no way of confirming the authenticity of Allison’s claims. She has not provided additional comment beyond the original video.