Even though I've been told that assertiveness is important as an SL, I've worked with several leaders & managers, and in my experience: Assertiveness is important, but if you're not the strongest SL at your store, when compared to others, it's not the end of the world, especially when it all depends on your GM, AP, & crew, and how committed they are to their jobs (since I used to deal with some crew members who didn't care as much that were hired because they interviewed well enough, which convinced my former GM to hire them) However, since my SL experience had its pros and cons, I still made sure stuff got done to the best of my ability, while dealing with some staffing issues & inconsistent crew members during that time, but since I'm starting at a new store soon as a re-trained SL, I'm hoping to have a better experience, so I don't have to deal with what I went through my first time around   submitted by   /u/sta3535 [link]   [comments]