A former restaurant hostess in Las Vegas has described a confrontation with a birthday party that escalated after the group arrived late with more people than reserved. Kristabelle, who posts on TikTok as @itsbelleslife, said in a video captioned “Restaurant life” that has gained over a hundred thousand views that the customer called her a name and that she responded with the same word because she does not tolerate disrespect. She stated the owner then told the group to leave. She explained that the customer called to book a party of six for 7 p.m. on a Friday night. A few days later, she called to confirm and asked about booster seats or high chairs. The woman requested two high chairs, which Kristabelle understood as four adults and two babies for a total of six people. Kristabelle stated that the customer mentioned it was a birthday and that they planned to bring their own cake. She informed the woman of the restaurant’s $25 cake-cutting fee. The customer reportedly refused, saying she was not paying it and did not want the service. Kristabelle said she explained that the fee applied if they brought the cake but offered free dessert for the birthday if they skipped the outside cake, and the customer agreed. The late arrival, party size change, and cake fee dispute On Friday, two people from the party arrived at 6:45 p.m. and asked to sit at the bar, which Kristabelle said she allowed and described them as nice. The rest of the group arrived around 7:20 p.m. She said she gave them some grace because two members were already there and it was a birthday. Kristabelle described the woman arriving upset and saying they were late because they had stopped to get the cake. She counted eight people instead of the reserved six. She explained that she had planned a round table for four adults and two children but now saw six adults and two children, making the table too tight, and needed time to set up a longer table. She said the customer complained about the wait even though they were late. The woman then handed over a box with the cake and asked for it to be put in the fridge and served later. Kristabelle stated that she told the customer they would pay the cake-cutting fee. Birthday partie While waiting the short time for the table, the group went to the bar with the two children, who Kristabelle said were about four and five years old. She said she had to tell them kids were not allowed in the 21-and-over area. She described the woman as continuing to complain loudly about the restaurant while the server handled orders from the bar. Kristabelle said she approached the table to try to clear up the confusion about the party size. The customer reportedly told her to open her ears and that she had clearly said six. Kristabelle stated she then got the owner involved. She said the customer told the owner they did not feel welcome and described the hostess as a “b–ch”. She described walking away at first, then turning when the customer called her the name again as she passed the table. Kristabelle said she responded by calling the woman the same name and pointing out that she was acting like a child. She said the owner then told the group they were not welcome, that he did not want their money, and that they needed to leave and not return because they would not disrespect his staff. Birthday parties in restaurants can take a wild turn anytime as one California birthday girl called staff shady and tried to pay her bill with a PDF. Kristabelle stated that the two people who had been at the bar apologized and paid their tab before leaving. She said the customer threatened a one-star review. After they left, the cake remained in the fridge. She claimed she left a voicemail saying they had 24 hours to pick it up or it would be thrown in the dumpsters. The husband later came in, apologized for his wife’s behavior, and tried to tip her, but she said she declined the money and returned the cake. She added that a one-star Google review appeared claiming she used stronger language first, but the restaurant had it removed after contacting the platform. She ended the video by saying she does not tolerate that behavior. “I don’t care who the f–k you are,” she said. “Don’t call me a bi–h.” Viewers shared mixed reactions in the comments. One person questioned the practice outright, writing, “Cake cutting fee??? Really??? That is a joke!!!!” In a comment, Kristabelle explained the fee covers plates and utensils and accounts for lost dessert sales when guests bring their own cake. Birthday cakes have caused restaurant drama elsewhere too, like a wheelchair user’s birthday cake mishap. Another highlighted the owner’s response, noting, “How VERY RARE for the owner of the restaurant to take your side.” A commenter praised her handling of the situation with the words, “Your patience is immaculate.” Someone described a different approach at their own workplace, saying, “My restaurant is so scared of bad reviews they give them free meals and they delete their bad reviews.” Another viewer summed up the job with, “customer service is literally practice for hell ngl.”