It was also the “all parts” for me. Listen lady, that one washer the rolled across the floor when I took the damn thing apart can be sourced at Home Depot for 25c. My kids had outgrow it, hence my taking it apart and not caring to replace the hardware at that exact second. But since my $1000 crib with the single missing washer isn’t good enough for you, I’ll give it to someone else instead.