Costco shuts down key service without notice

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Skip to navigationSkip to main contentSkip to right columnADVERTISEMENTDaniel KlineWed, September 2, 2026 at 3:12 AM GMT+2 3 min readCostco did not even sell merchandise on its website until 1998, and in those days, the selection was very limited.Sure, Costco Travel lived there, but the website was more about advertising ancillary services such as TurboTax access than about selling anything to members.In recent years, however, Costco has offered a greatly expanded selection, and it allows members to use Instacart and Shipt to order select items directly from its warehouses.It had also been building on that with its digital-only program, Costco Next, which lets members access items the warehouse club does not stock. It's not a new service; it has technically been around since 2017. But Costco does not promote the offering, and it's something I, and many other members, did not know about.Now, that service has been shut down with no notice.company's third-quarter 2025 earnings call.Products are offered from hand‑selected suppliers chosen for the quality of their merchandise and strong customer service, expanding the variety beyond typical warehouse inventory.The platform helps Costco offer higher‑margin discretionary items (e.g., electronics, appliances, goods sold directly from vendors) while leveraging member pricing perks.The impetus for Costco Next is to strengthen e‑commerce and mobile growth by offering discounted deals from trusted brands that complement warehouse inventory.Terms and Privacy PolicyEU DSA contactPrivacy & Cookie SettingsMore Info