A new phishing kit is using generative AI to fully automate voice phishing (vishing) attacks, according to researchers at Group-IB. The phishing platform, called “Balonx,” includes a module dubbed “CallFlow” that the researchers say “represents a fundamental evolution” in the phishing-as-a-service market. This module uses four commercial AI services to conduct the attacks: OpenAI’s GPT-4o-mini, ElevenLabs’s AI voice generator, OpenAI Voice, and OpenAI Whisper.