yesterday was the worst shift i ever worked. it was BOGO day yesterday for online, but since the location in the next town over was closed, they were all ordering at my store. the people picking up said orders would show me their phone and i would explain to them that it would be some time since they are backed up (ecosure also came right before the BOGO started so they couldn’t cook). these people had the audacity to get mad at me as the cashier because their order was taking forever. later on, this woman tried to scan her promo for a free kids meal and it was locked in the system. i called SL over and explained to her the issue, and she did a currency issue for the promo. she explained to the customer that the system wasn’t accepting the promo and she needs to call someone. instead of the customer being understanding and realizing that i unfortunately cannot unlock the promo, she decides to curse me out because of it. my SL immediately told her something because it wasn’t my fault that the POS system wasn’t accepting it. i understand being upset over something, but it’s just food at the end of the day. being so upset about chipotle isn’t worth it at all. yes, it can be annoying that your promo was locked or the food is taking long to come out, but that doesn’t mean you should take it out on the employee.   submitted by   /u/orangeslicepies [link]   [comments]