The more I read this sub, the more I think the whole portion argument is aimed at the wrong people. Customers are basically told: ask for a little more, you can get extra rice/beans/etc., speak up if the portion looks small. Then employees come on here and say their managers are watching portions, tracking CI, correcting them for overserving, and sometimes literally standing behind them while they scoop. So what exactly is supposed to happen? Customer sees a scoop they think is tiny and asks for more. Employee knows their manager is watching and hesitates. Customer thinks the employee is personally being stingy. Employee thinks the customer is trying to turn one bowl into three meals. Manager thinks the employee is destroying inventory. Corporate gets to say “just ask for more.” And somehow the two people making $16 an hour and buying a $13 bowl end up mad at EACH OTHER. That's the part I find insane. I don't blame someone for wanting what they feel they're paying for, and I also don't blame a line worker for not wanting a manager on their ass over chicken. If the company wants portions to be strict, make them strict and measurable. If employees are actually allowed to give “a little more,” define what that means and stop punishing them for doing it. But this weird system where everything depends on the employee, manager, location, time of day and how confidently somebody says “can I get a little more?” seems almost designed to create arguments at the glass. At this point I feel like the real Chipotle experience isn't ordering food. It's two strangers trying to interpret contradictory corporate policy with a serving spoon between them.   submitted by   /u/ThatchAndSnatch [link]   [comments]