Skip to navigationSkip to main contentSkip to right columnADVERTISEMENTMarketBeatWed, September 9, 2026 at 9:02 PM GMT+2 7 min readKey PointsInterested in Verizon Communications Inc.? Here are five stocks we like better.Verizon's turnaround is gaining momentum as customer satisfaction improves, churn declines, retention and acquisition costs fall, and its Simplicity plans drive most new additions. The company expects to finish at the high end of its guidance for 750,000 to 1 million postpaid phone net additions.Broadband is expanding, with about 350,000 subscribers added in the latest quarter and fiber expected to reach at least 32 million homes this year. CEO Dan Schulman said satellite providers have had no discernible impact on Verizon's growth and remain complementary to terrestrial networks.AI infrastructure is emerging as a growth opportunity, supported by Verizon's fiber network, a more than $1 billion Google dark-fiber deal and plans to repurpose facilities for edge computing. The company also expects more than $5 billion in annualized operating-expense savings while reinvesting in growth and shareholder returns.Verizon Communications (NYSE:VZ) CEO Dan Schulman said the company is gaining momentum in its turnaround efforts through a customer-focused strategy, lower promotional spending, cost reductions and an expanding broadband and AI-infrastructure opportunity.Speaking at the Goldman Sachs Communacopia + Technology Conference, Schulman said he entered the role with four priorities: improving customer retention and subscriber additions, changing Verizon's culture, building a more efficient operating model and improving returns for investors.→ Morgan Stanley Eyes Good Things Ahead for Meta After $18 Billion Legal Settlement"We are on the right track right now," Schulman said, while adding that the company still has "a hell of a lot more" work to do to meet his expectations.Schulman said Verizon has invested billions of dollars in its end-to-end customer experience and recently reached an all-time high in consumer customer satisfaction. The company's internal initiative, called "Every Customer Has a Name," is intended to emphasize treating customers with respect throughout interactions ranging from retail stores and billing to customer-service calls.→ Tesla's Robotaxi Launch Wasn't the Moment Investors ExpectedHe said churn, which had risen for three consecutive years before his arrival, is now declining year over year. Verizon's churn was down by 5 basis points year over year in the quarter, according to Schulman, and its cost of retention has declined by double digits.Terms and Privacy PolicyEU DSA contactPrivacy & Cookie SettingsMore Info