I bought over 10 phones from Spellbound, but after selling us a faulty device, they refused a full $140 refund. Manager NYAMURONDA engaged in predatory, deceitful tactics to manipulate a female client and shortchange us. When I escalated the documented proof directly to the owner, KUMIRAI, I was shocked and horrified when he openly stated that he "didn't even bother reading" it. KUMIRAI and his accomplice NYAMURONDA are two sides of the same coin. They treat honest, hard-working Zimbabweans with utter contempt—taking your hard-earned cash, selling faulty hardware, and laughing in your face when held accountable. We work far too hard for our money in this country to let arrogant fraudsters rob us. Protect your funds and boycott Spellbound.   submitted by   /u/sky_breeze__ [link]   [comments]