Mita Biswas has been unable to obtain her dependent family pension due to a missing death certificate. Her brother died during the COVID-19 pandemic, complicating the situation further. Bharat Pensioners Samaj has intervened multiple times to seek resolution for her claim. The pension authorities have not communicated any updates regarding the status of her application. BPS has outlined specific demands for the authorities to expedite the processing of Mita's claim.