Enterprise platforms don't fail gracefully. A stalled integration, a malformed payload, a service that silently drops a field — these aren't abstract bugs; they're business processes that stop moving and stakeholders who start calling. Leading a multinational engineering team across two regions that keeps a large platform's web service integrations running, I've spent the last several months evaluating where an agentic coding tool like Claude Code actually earns its place in that world — not as a novelty, but as infrastructure.Here's what that looks like in practice.