Toxic bosses: why do companies protect managers who make working life hell?

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Bullying, manipulation and intimidation can destroy lives, yet abusive authoritarians continue to rise to the top. How do they get away with it – and can they be brought to heel?When Andrea finally resigned, her colleagues told her the truth they had always known about her boss. Some apologised. Others admitted they had watched what happened to her and said nothing. One offered the sentence I have been unable to forget: “You’ve been an emotional stab vest for us. You protected us.”Andrea was a senior legal executive with decades of credibility when she began reporting to a powerful new colleague. Within months, something was wrong. Expectations shifted without warning and feedback contradicted itself. He spoke over her in public and undermined her in private. Slowly she began questioning not just him but herself, her competence, even her grip on reality. Continue reading...