I am exploring a problem I keep hearing from B2B teams. Customer feedback already exists across sales calls, support tickets, CS notes, etc. The harder part is later: why are we building this feature, which customers asked for it, and was it tied to revenue/churn/renewal? I am working on a lightweight layer that connects that evidence back to the decision. Would teams actually pay for this, or is it still a nice-to-have?   submitted by   /u/Fluid_Plan9886 [link]   [comments]