I do tech support for a living so my mistake was looking at a local community board on Facebook on my day off. This guy posted in a neighborhood group looking for someone to help him configure a Plex media server on an old desktop PC he found in his attic. He started the post by saying he is a film student on a tight budget and cannot afford commercial streaming services anymore so he wants a private library. I initially felt a bit sympathetic because we have all been broke students. I replied saying if he hooks the machine up to his router I could probably guide him through the basic Linux installation and network configuration over a voice call for free. That was the exact moment he shifted into full choosing beggar mode. He messaged me directly and said he doesn't want to do any command line stuff himself because it looks too complicated and might fry his hardware. He demanded that I drive over to his apartment, bring my own monitor and cables since he doesn't have a spare setup, and do the entire installation while he watches. He also mentioned that since he wants to stream 4K content to his tablet, I need to make sure his home network is fully optimized. I was already rolling my eyes but then came the absolute best part. He asked if I could install a specific premium automation software that handles metadata and file downloading. When I told him that particular tool requires a lifetime license fee, he actually asked if I could just log into his system using my own personal technician license . He said since I am a professional I must have corporate keys lying around that I don't use and that it wouldn't cost me anything to just share. I laughed and told him that is not how software licensing works and that my offer was strictly for a basic, free setup over the phone. He got incredibly defensive and said I was being unhelpful and elitist. He literally wrote that if I am not going to do the job properly and ensure everything works perfectly then I shouldn't bother offering help at all. He ended the conversation by saying that if he encounters any buffering issues over the weekend while trying to watch his movies, he expects whoever sets it up to be available on call to fix the transcoding settings. He literally wanted a enterprise level IT deployment with a custom service level agreement for the grand price of absolutely zero dollars. I just blocked his account and closed the app. I guess he can enjoy staring at his blank attic PC instead of his 4K movies.   submitted by   /u/PixelBaggins [link]   [comments]