A passenger flying with Delta Air Lines says an in-flight announcement blocked his screen at the exact moment a penalty kick was about to happen during a World Cup match, according to a video he posted on TikTok. The user, who goes by @uboxingboy, said in the clip that the interruption left him frustrated enough to say he would never fly with the airline again. The video has been viewed more than 398,000 times. As shown in the video, the passenger was watching a World Cup match between South Africa and Mexico on the seatback entertainment screen. The footage shows the game with a score of 0-0 at the 51:06 mark, and the picture itself appeared sharp with little lag, based on what is shown in the clip. In the text overlaid on the video, the passenger wrote, “I hate Delta.” In the caption, he added, “Never going in delta again.” The video shows him reacting to the match by repeatedly saying, “Come on!” and “Oh my gosh!” as the play developed. A black screen replaced the match at a key moment Just as one of the teams appeared to be about to take a penalty kick, a black overlay appeared on the screen, as shown in the video. The overlay displayed the message, “PA in progress. Please remove your headphones.” This message appeared to block the center of the screen, making it difficult to see the game. The passenger can be heard continuing to react with frustration as the announcement played, saying “Oh my gosh!” as the match was interrupted. An off-screen voice, apparently from the airline’s public address system, can then be heard making an announcement. In the clip, the PA system states, “Hello customers, our heads of families are in the Department of Agriculture.” This type of interruption is not limited to Delta, according to industry regulations. Airlines are required to ensure that certain announcements are delivered clearly to passengers, and as a result, such announcements often take priority over in-flight entertainment. @uboxingboy Bruh never going in delta again #mexico #worldcup #football ♬ original sound – Chapo Airport and aircraft PA systems are also treated as critical safety equipment, according to federal regulations. These rules reportedly require airlines to maintain a direct line of communication with passengers in the event of an emergency, even though not every announcement is safety-related. Other Delta passengers have previously demanded help over a gate microphone when frustrated with the airline’s response times. Other passengers have voiced similar complaints about other airlines. According to a Reddit thread, users criticized United Airlines for reportedly interrupting a movie to promote its loyalty program. Commenters on that thread suggested the interruption was more likely tied to revenue than to improving the passenger experience, though this view was not attributed to any official airline statement. Not all passengers are bothered by in-flight announcements. Former airline captain John Cox wrote in a 2014 column for USA Today that while some passengers ask captains to avoid making announcements, others reportedly request more updates, such as details about nearby landmarks or the cities the aircraft is flying over. “Each captain has to determine how much information to provide and when to provide it, attempting to meet these competing views,” Cox stated in the column. Reactions to the video were mixed in the comments section. One commenter wrote, “if you cared that much you wouldn’t book a flight knowing it’s during the match.” Another argued, “pa are much more important than the game.” Several commenters pointed out that the practice is common across the industry. “Every airline does this,” one wrote. Another reacted with frustration at the safety justification, writing, “Oh god. SAFETY REGULATIONS.” A separate comment urged the passenger to be more understanding of his surroundings, stating, “Broooo…read the cabin.” Some commenters offered workarounds, with one suggesting, “You know they have free WiFi right? You can just watch on your tablet.” Airline mishaps involving passenger belongings have also drawn attention online, including one traveler who watched gate staff abandon her suitcases from her plane window.