Letters to Editor - The HinduBusinessLineSENSEX 76,728.37 -372.10NIFTY 23,946.25 -109.75CRUDEOIL 6,679.00+ 102.00GOLD 142,240.00 -1,922.00SILVER 218,301.00 -3,103.00SENSEX 76,728.37 -372.10NIFTY 23,946.25 -109.75NIFTY 23,946.25 -109.75CRUDEOIL 6,679.00+ 102.00CRUDEOIL 6,679.00+ 102.00GOLD 142,240.00 -1,922.00'; } document.getElementById("lgdv").innerHTML = htmlElements; } function numberformat(i) { return Number(parseFloat(i).toFixed(2)).toLocaleString('en', { minimumFractionDigits: 2 }) } async function gatherResponse(response) { const { headers } = response; const contentType = headers.get('content-type') || ''; if (contentType.includes('application/json')) { return await response.json() } return response.text(); } function getWidth() { if (Math.max(document.body.scrollWidth,document.documentElement.scrollWidth,document.body.offsetWidth,document.documentElement.offsetWidth,document.documentElement.clientWidth) > 991) { document.getElementById("mob").style.display = "none"; document.getElementById("lgdv").style.display = "block"; } else { document.getElementById("mob").style.display = "block"; document.getElementById("lgdv").style.display = "none"; } } getWidth();]]>By Baskar B _12373Updated - June 29, 2026 at 08:55 PM.Kunal Shah’s ascentThe elevation of Kunal Shah as WhatsApp honcho its indeed commendable to see a entrepreneur from India is given a role in global giant Meta AI’s venture into fintech through its messaging App Whatsapp.Shah’s creditable record in fintech -- first with Snapdeal and then with CRED, which has now become a one-stop solution for payment needs -- speaks for itself.The popularity of UPI through popular Apps like BHIM, PhonePe, GooglePay and Paytm which is more or less like CRED since it has wallet options where we can transact with our banks through the interface without hassles has been highlighted.Kunal deserves praise and his his experience with CRED will help him immensely in WhatsApp.Shabeen MKozhikodeMSME challengesWith reference to the Editorial ‘Inflection point’ (June 29). Despite the measures put in place for MSMEs, they still face problems that hinder growth and return on investment.The increasing costs of various inputs, difficulties in procuring and retaining talent, lack of research and development, inadequate markets, non-availability of need-based funding from financial institutions are some important shortcomings that need to be addressed.Funding models of the banks need to be in accordance with the nature of the economic activities, production cycle, and strictly need-based to enable them to address the problems relating to the gestation in realising the receivables.The Trade Receivable electronic Discounting System enables small and medium units to manage their working capital efficiently, however, it is not benefiting micro units.The credit guarantee scheme should be strengthened to provide comfort to the borrowers and the lenders.The government and banking regulator must enforce more measures to enhance the efficiency of the segment to attract more investments in the sector.VSK PillaiChanganacherryPublished on June 29, 2026Sign into Unlock benefits!Access 10 free stories per monthAccess to comment on every storySign up/Manage to our newslettersGet notified by email for early preview to new features, discounts & offers${ ind + 1 } ${ device }Last active - ${ la }