People don’t get promoted for their kindness but it’s the reason they are remembered and loved in their workplace. Researchers Pansini, Buonomo and Benevene studied compassionate leadership and found something worth paying attention to. Kindness and compassion at work improve employee wellbeing and drive higher engagement. That matters far more than any job title or work-life balance policy a new manager could ever put in place. These 10 real office moments teach us that the best leaders are not defined by authority. They are defined by how human they were willing to be.