A hurt parent recently spoke out on social media after an uncomfortable encounter between their child and a character attendant working with Pluto at Disney’s Animal Kingdom Lodge, a Deluxe Walt Disney World Resort hotel.Negative Encounter With Disney World CharacterCredit: DisneyOn Monday, Reddit user u/Informal-Scholar1722 spoke out about a “weird character interaction” during a recent Walt Disney World Resort vacation. The family had just arrived to have lunch at the main Jambo House building at Disney’s Animal Kingdom Lodge when they noticed Donald Duck, Goofy, and Pluto greeting families in the lobby.Animal Kingdom Lodge – Weird Character InteractionAnimal Kingdom Lodge – Weird Character Interaction byu/Informal-Scholar1722 inDisneyWorldResorts“I have 2 sons (one biological son who is white 2yrs old and one foster son whom I’m in the process of adopting who is black 5yrs old),” the Reddit user explained. “…We waited in line for Goofy and he very graciously took a picture with our boys. Then we waited in line to take a picture with Pluto (we were about the 4th family in). When it was our turn, the cast member who was aiding Pluto hurried him along to another part of the lobby.”Wondering if the interaction was a misunderstanding, the family followed Pluto and the Disney character attendant to another part of the lobby. They lost their place in line, but happily queued behind the groups ahead of them. Then, the unthinkable happened…twice.“Just when it was our turn, the cast member hurried Pluto along to another part of the lobby,” the Walt Disney World Resort guest wrote. “We did the whole thing again until it was our turn. And AGAIN, the cast member maneuvered his way around my sons.”Credit: DisneyThe boys eventually took a photo with Pluto, but “it was quite hurried.” The parent described their foster son as “very thrown off” and “visibly shaken” by repeatedly missing the character he wanted to see. The family “didn’t even try” to get a picture with Donald Duck, the other character visiting Disney’s Animal Kingdom Lodge that day.The guest spoke with the character attendant and management at the Deluxe Disney Resort hotel, but didn’t feel they took the situation seriously.“Now I will mention that the cast member did not seem like he was 100%,” they explained. “Management was there and they were physically flustered. I made a comment to them and they sort of shrugged their shoulders…Management didn’t seem too interested at the hotel.”Credit: DisneyThe guest was concerned that their foster son’s race led Disney cast members to treat the family differently.“It’s not the first time that I’ve had an odd experience at a deluxe resort with my foster son (wilderness lodge once gave away our room and offered him an air mattress in a smaller room),” they explained. “I will add that absolutely everyone else at the Animal Kingdom Lodge was spectacular. I have never had a better experience at Disney. It’s just this one really odd experience that I can’t shake.”The guest didn’t say whether they had reached out to upper management at Walt Disney World Resort. What Disney Parks Fans Had to SayCredit: DisneyMany Disney Parks fans urged the guest to report their family’s experience.“We’ve never had what felt like a race related issue at any Disney resort or park (we are a black family). That being said, your concerns for how your {foster} son was treated is valid and yes, you should report your experience to customer service,” u/PEM_0528 wrote.“I’m really sorry to hear this. Definitely reach out to customer service and express your concerns…,” said u/imnotarianagrande. “In any case, they should likely look into re-structuring how they organize these more informal meet and greets.”Credit: DisneyStill, other commenters said the character attendant was following procedure to keep characters moving through busy Disney Resort lobbies, and that it likely wasn’t personal. From u/humble-meercat:“This may or may not help, but we are an all white family and the exact same thing happened to us. I was super annoyed wondering “why the heck the cast member keeps shuffling the character away from us” and finally I had to tell the guy we had already waited in line twice and could he stop moving on our turn.It was VERY WEIRD! I was pretty mad at the time and If I were you and that happened to us and one of my kids were black I would be fuming. So hopefully knowing it happened to an all white family helps you somehow. I think they have some secret number count we kept hitting, maybe you did too?”Credit: Disney“It was just such a bizarre experience,” the original poster replied. “It almost felt like he was running away from us (it happened 4 times in total before I finally told the guy ‘no, my kids have been waiting and want to meet Pluto’). I love my son so much and am a little sensitive about him being treated differently. He is such a sweet boy and just wanted to have the same experience as the other kids. It helps so much knowing that it wasn’t just us and that other families have experienced this, too.”What is the most unusual thing you’ve experienced at Walt Disney World Resort or Disneyland Resort? Inside the Magic would love to hear from you in the comments.The post Mixed Race Family Describes Negative Encounter With Disney World Character appeared first on Inside the Magic.