FreightWaves announces 2026 Fraud Fighters Award winners

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This year’s honorees were selected in two categories, Logistics Operations and Solution Providers, for their demonstrated results in preventing identity theft, double brokering, cargo theft, fictitious pickups, and other sophisticated schemes that continue to plague the supply chain.Logistics OperationsArrive Logistics earned recognition for its comprehensive fraud prevention and carrier network integrity program, a core operational investment that has produced industry-leading results. Moving nearly 2 million loads annually across more than 5,000 shippers and 10,000 core carriers, Arrive achieved a full-load theft ratio of just 0.0004% in the second half of 2025, representing a 60% reduction from the first half of the year. A cross-functional team of more than 60 risk, compliance, claims, and operational professionals, including a Director of Prevention & Recovery with over 20 years of law enforcement experience in cargo theft, drives rigorous carrier onboarding through multiple third-party platforms, human-in-the-loop verification, proactive monitoring of active and dormant carriers, and a proprietary TMS backed by SOC II certification. With 93% of loads moving on long-term core carriers, Arrive’s deliberate “friction by design” approach and commitment to industry education set a high bar for network integrity.ITS Logistics was honored for its Fraud Prevention and Recovery Playbook, a layered “People + Process + Technology” strategy that delivers exceptional protection without sacrificing speed. Every load benefits from multiple human touchpoints, expert new- and dormant-carrier vetting that routinely catches AI-generated or manipulated documents, and deep integration of platforms such as GenLogs, Highway, Carrier411, and RMIS into its proprietary TMS (ITS Drive). Rigorous SOPs and a detailed recovery playbook cover every scenario from diversion to active theft. Results speak volumes: 99% of carriers connected via Highway ELD, 99.2% load tracking coverage, an ultra-low 0.004% critical incident rate (counting even temporary hostage situations), and 80% of freight moving on a core group of carriers with average tenure exceeding five years. As an early beta partner with GenLogs, ITS actively contributes to broader industry tools while sharing best practices at conferences.RXO received the award for its Always On, Multi-Layered Defense, an identity-driven ecosystem engineered to “Be a Harder Target” across brokerage, managed transportation, and last-mile operations. Separate Carrier Sales and Carrier Compliance teams, led by veterans with 15+ years of experience, enforce strict protocols without operational bias. Key layers include SSO/MFA, secure in-platform rate confirmations, AI-powered carrier grading and rewards programs, conversational AI for real-time FMCSA verification on high-risk loads, and aggregated visibility from nearly all major providers. RXO proactively flags chameleon carriers, hidden network connections, and sudden behavioral changes, placing dozens of high-risk affiliates on “Do Not Use” lists well before industry headlines. The result is a dramatic reduction in cargo theft and claims costs while supporting honest carriers.Terms and Privacy PolicyPrivacy & Cookie SettingsMore Info