In April 2026, Sudan marked three years of civil war – one of the most ignored humanitarian crises in the world. This conflict began between two factions that seized power after a coup in 2021: the Sudanese Armed Forces (SAF), led by Abdel Fattah al-Burhan, and the Rapid Support Forces (RSF), a paramilitary group led by Mohamed Hamdan “Hemedti” Dagalo. The actions of these men have thrown Sudan into the worst humanitarian crisis in the world. It has involved crimes against humanity, genocide, the death of potentially more than 150,000 people, the forced displacement of more than 15 million civilians and 19 million people facing acute hunger.In one of the most dangerous places in the world, local leaders are putting their lives at risk to provide humanitarian assistance within their communities. These volunteers have formed Emergency Response Rooms or غرف الطواريء to coordinate, resource and carry out life-saving assistance. They describe being motivated by nafeer – a Sudanese tradition focused on a “deep sense of social responsibility” and “collective volunteerism”. This concept is grounded in the idea that one must “lift your bowl to your neighbour”. Diaspora communities around the world have been funding and coordinating this work for years.As one 25-year-old female volunteer told us:The success of emergency rooms stems from the spirit of volunteerism and the desire to help others. This motivation keeps people working despite the challenges they face, like lack of funding, security threats from authorities and working in active war zone.However, nafeer, by its nature, should only last for a limited period. After three years, these crisis leaders are exhausted, and the international humanitarian system is not stepping up to support them. In fact, our recent research shows the system’s own structures are making their work harder.Our researchWe spoke to 20 local leaders from Emergency Response Rooms, civil society organisations and women’s associations. These interviewees were based in Darfur, Greater Khartoum, Gezira, Kassala, Al-Qadarif, Kordofan and the Nuba Mountains. Interviews were conducted online in Arabic by Mayada Elmaki, a Sudanese-British researcher living between Europe and Qatar.Responders’ names, organisations and locations were taken out, due to safety concerns. Of the 20 leaders we spoke with, only a quarter received a salary. The remainder were unpaid volunteers.Because these community organisations have not been formally recognised as “humanitarian” by the international humanitarian system itself, their people are not considered “humanitarian workers”. This means they are not given the legal protection afforded those conferred on humanitarian workers under international law, including the Geneva Conventions. This puts them at extra risk of harm from military and paramilitary forces.The Sudanese emergency workers say funders from within the humanitarian system – including governments, nongovernmental organisations and UN agencies – are often more focused on managing perceived risk than on what the community actually needs.Funding is often so inflexible, it takes an “extremely, extremely long time” to access. Getting money from funders require negotiating quite different templates and procedures.As one person told us: when our priority is saving lives first, it’s problematic when donors dictate what we should focus on.Sudan is one of the most dangerous places in the world to deliver humanitarian assistance. It is also home to one of the most chronically underfunded humanitarian crises. The number of organisations in Sudan getting money from these major humanitarian funders has fallen dramatically in recent years. This isn’t because things have improved, but because the priorities of many international organisations have shifted elsewhere. As one Sudanese humanitarian leader put it:When one crisis receives more attention and support than another, it means some people’s lives matter more than others. At the heart of the international humanitarian system’s ethical foundation is the idea that assistance should be based on need alone – not factors such as geopolitical interest. But this is not what many of our interviewees have experienced.The international community has taken some notice. Sudan’s Emergency Response Rooms were awarded major humanitarian prizes in 2025 and have been twice nominated for the Nobel Peace Prize.But awards are not protection, funding, or recognition within the humanitarian system.As Sudanese leaders, community members and volunteers endure one of the world’s worst humanitarian crises, the international system needs to step up.Local prioritiesOur research seeks to amplify the priorities of local Sudanese responders.They are calling for: better protection and compensation for those on the front linesmore flexible agreements with major funding bodiesdirect funding that acknowledges operational costsfunding for long-term rebuilding of Sudan (not just the emergency response).Otherwise, the international humanitarian system and the major players in it will, as one person told us, continue “ploughing the sea”, and “keep going in circles without real progress”. They added:I hope my words reach them and make them reconsider their policies and establish long-term strategies for developing local communities.Max Kelly recevies funding from the Norwegian Refugee Council. This research is funded in part by Deakin University, and the Norwegian Refugee Council (NRC). Julia Hartelius and Mayada Elmaki do not work for, consult, own shares in or receive funding from any company or organisation that would benefit from this article, and have disclosed no relevant affiliations beyond their academic appointment.