CBSE Class 12 post-result portal inaccessible, left in lurch, say students amid OSM row

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For a Class 12 student who scored 97 marks each in Physics and Mathematics but 79 in Chemistry, the delay in re-evaluation of his Chemistry answer book has become a source of anxiety. (Source: AI generated)Amid complaints over errors in this year’s Class 12 board results linked to CBSE’s On-Screen Marking (OSM), a digital evaluation system introduced for the first time this year, the Post-Result Activities portal — that was to become operational from Monday to address re-evaulation concerns— remained inaccessible throughout the day, claimed students and principals. Amid looming college admission and counselling deadlines, the delay in the re-evaluation has left students in lurch.A CBSE official, speaking on condition of anonymity, told The Indian Express that the technical team was working to fix the website and oversee its rollout. “The portal will open soon. IIT Madras and IIT Kanpur teams are working closely with us to make the platform as robust as possible,” the official said, acknowledging the inconvenience caused to students.A principal of a private school in Southwest Delhi said students had been closely monitoring the portal since Monday morning “All my students were waiting for the portal to open. We are just waiting, and they are all very worried,” the Principal said.“Counselling for several colleges is about to begin. That is what is bothering the students.”Students say that repeated delays in re-evaluation have created uncertainty at a time when admission processes are beginning across institutions.For 17-year-old Kushal Jain, a Class 12 student who scored 97 marks each in Physics and Mathematics but 79 in Chemistry, the delay in re-evaluation of his Chemistry answer book has become a source of anxiety. “The registration for Joint Admission Counselling (JAC) Delhi for admission to engineering and B Arch programme closes on June 9. My counselling starts on June 2. CBSE keeps extending the dates and students are stuck in limbo… my revised score may give me a better chance in the admission process. But delayed revision won’t help,” he said.Also Read | CBSE OSM Row: Vedant’s ‘corrected’ Physics answer sheet shows signs of manual evaluationThe latest delay comes after multiple glitches were faced by students while trying to access their scanned answer books.Story continues below this adOn May 29, CBSE had said that the portal would become operational from June 1.The board said the delay was intended to ensure a “transparent and glitch-free process” and maintain the “highest standards and protocols of evaluation”.The facility is available to candidates who have already obtained scanned copies of their evaluated answer books.Under the revised post-result process introduced this year, students must first obtain scanned copies of their evaluated answer books, compare them with the official marking scheme and question paper, and then submit applications identifying specific questions they believe require re-evaluation, along with reasons.Story continues below this adAlso Read | OSM portal not compromised: CBSEInitially, applications for scanned copies of evaluated answer books were to be accepted from May 19 to May 22. On May 24, CBSE extended the deadline the second time for obtaining scanned copies until midnight of May 25, stating that students required additional time to submit requests.The new post-result mechanism has been introduced this year alongside a significantly revised fee structure. The board reduced the fee for obtaining scanned copies of evaluated answer books from Rs 700 to Rs 100, the fee for verification of issues observed from Rs 500 to Rs 100, and the re-evaluation fee from Rs 100 per question to Rs 25 per question. CBSE has also said that fees will be refunded if marks increase after re-evaluation.Vidheesha Kuntamalla is a Senior Correspondent at The Indian Express, based in New Delhi. She is known for her investigative reporting on higher education policy, international student immigration, and academic freedom on university campuses. Her work consistently connects policy decisions with lived realities, foregrounding how administrative actions, political pressure, and global shifts affect students, faculty, and institutions. Professional Profile Core Beat: Vidheesha covers education in Delhi and nationally, reporting on major public institutions including the University of Delhi (DU), Jawaharlal Nehru University (JNU), Jamia Millia Islamia, the IITs, and the IIMs. She also reports extensively on private and government schools in the National Capital Region. Prior to joining The Indian Express, she worked as a freelance journalist in Telangana and Andhra Pradesh for over a year, covering politics, rural issues, women-centric issues, and social justice. Specialisation: She has developed a strong niche in reporting on the Indian student diaspora, particularly the challenges faced by Indian students and H-1B holders in the United States. Her work examines how geopolitical shifts, immigration policy changes, and campus politics impact global education mobility. She has also reported widely on: * Mental health crises and student suicides at IITs * Policy responses to campus mental health * Academic freedom and institutional clampdowns at JNU, South Asian University (SAU), and Delhi University * Curriculum and syllabus changes under the National Education Policy Her recent reporting has included deeply reported human stories on policy changes during the Trump administration and their consequences for Indian students and researchers in the US. Reporting Style Vidheesha is recognised for a human-centric approach to policy reporting, combining investigative depth with intimate storytelling. Her work often highlights the anxieties of students and faculty navigating bureaucratic uncertainty, legal precarity, and institutional pressure. 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