If I told every single story of difficult patients and family members I’d be writing a book. Yesterday in particular I floated to another unit from icu and received a patient that expired at 0650 and recieved report around 0715 on that patient. I go into the room and see daughter is at bedside crying so I touch her shoulder tell her “Hi sweetheart, my names ___ and I’ll be the nurse thats taking over. I’m going to finish getting report on everyone else. Please let me know if you need anything.” When I come back in the room the empathy left my body faster than it came. She is livid and belittling me. Saying that shes an icu nurse blah blah blah. Telling me I must be a new grad(I have 7 years of experience), demanding I close the door behind me out of respect for her mother(which I didnt because I didnt feel safe in the room with her). Telling me it’s in appropriate and rude to call her sweetheart. I stood in that doorway longer than I should have I just told her I’d get charge then didnt go back in there til she left shortly after. Do you give your pts nicknames? I came from Chi& that was fairly common for them to call me “sweetie” or “honey” and for me to do the same at times. Well maybe thats not the best example since she was grieving but Ive encountered many difficult patients and family members that are still functioning members of society. I’ve had to stop their bs to ask them if they speak to everybody like that? Remind them that I’m at work& you wouldn’t like to be spoken to this way… & that I’m not a robot you’re demanding all these things that I said I am working on but you’re not my only patient and you need to be patient.. I’ve had people ask for things while Im in the room then ask 4 mins later where it is when ive been in the room assessing I havent had the chance to even leave to grab it? Why is the explanation that I’m only one person that can do one thing at a time even needed? Some people are just nasty and entitled   submitted by   /u/Necessary-Broccoli70 [link]   [comments]