Hey guys, I'm building a home physio service and website in Sydney. It's still a prototype. The replies to my last post helped me separate a requested appointment from a confirmed one. I'm now working through the less tidy case: someone requests Tuesday afternoon, then no clinician accepts before the response deadline. My proposed screen would say the visit is not confirmed, show when the request was last checked and let the person withdraw it. Any alternative time would need their agreement. A countdown would only appear if someone on our side can actually meet that response time. Would you close an unanswered request at the deadline, or keep it open with an explicit choice to keep waiting? I'm especially interested in how you'd stop an old request turning into an unexpected booking later. Feedback on this specific flow would help. Thanks guys.   submitted by   /u/Reasonable-Tooth2301 [link]   [comments]