We're a US-based SaaS startup building AI tools for healthcare practices. The tools handle billing, patient messaging and clinical documentation. We're growing fast and need an operations lead to keep clients, partners and our pipeline running smoothly. What you'd do: Onboard new practices: configure the platform, set up forms and workflows, and coordinate integrations and phone setup Handle client support: answer questions, resolve issues, and escalate technical problems Prepare proposals and service agreements Coordinate with partners, including referral partners Manage our CRM and sales pipeline, and run outbound email campaigns Keep client communication on track: follow-ups, scheduling and status updates You're a good fit if you have: 2+ years in customer success, onboarding or operations, ideally at a SaaS company Excellent written and spoken English A strong work ethic and great time management skills Strong organization: you follow through without reminders Quick to learn new software and comfortable troubleshooting on your own Clear, professional manner on calls with practice owners and staff Bonus: healthcare or healthtech experience, familiarity with US medical or dental practices, and using AI tools to automate your own work. Pay and terms: $2,500-3,000/month, full time, remote, open worldwide To apply, DM me with your LinkedIn, resume, country and time zone.   submitted by   /u/NewMail6270 [link]   [comments]