AdvertisementAdvertisementSingaporePublic buses queue to enter a bus stop. (File photo: Facebook/Land Transport Authority)New: You can now listen to articles. This audio is generated by an AI tool.14 Jul 2026 07:21AM (Updated: 14 Jul 2026 07:30AM) Bookmark Bookmark WhatsApp Telegram Facebook Twitter Email LinkedInAdd CNA as a trusted source to help Google better understand and surface our content in search results.Read a summary of this article on FAST.Get bite-sized news via a newcards interface. Give it a try.Click here to return to FAST Tap here to return to FASTFAST SINGAPORE: The Land Transport Authority's bus Estimated Time of Arrival (ETA) system was unavailable on transport app MyTransport.SG on Tuesday morning (Jul 14). Commuters were unable to see estimated bus arrival timings on the app."We are currently experiencing technical issues with displaying bus arrival timings. However, bus services are operating as normal," a notification on the app said at 6.15am."We apologise for the inconvenience caused and are working to resolve this."Show MoreShow LessIn May, Acting Minister for Transport Jeffrey Siow said the Land Transport Authority's bus ETA system was being upgraded as part of measures to minimise a repeat of April's disruption.Inaccurate bus timings and long wait times were displayed at bus stops and on transport apps on Apr 18 after fibre network cables were damaged during construction works for the North-South Corridor project.A notification on the MyTransport.SG app stating that the Land Transport Authority is experiencing "technical issues" with displaying bus arrival timings on Jul 14, 2026.Asia Piling Co, a sub-contractor carrying out contiguous bored piling works for the North–South Corridor project, damaged several fibre-optic cables on Apr 18, of which one was part of a physical connection transmitting to the ETA server.The ETA system was restored to full functionality after the fibre-optic cable was repaired, Mr Siow said, adding that LTA’s investigation revealed no other hardware or software malfunctions in the ETA system.April’s disruption to LTA’s bus ETA system came months after a separate issue in January this year, when a "memory cache build-up" in on-board systems prevented buses from transmitting their location data to the central server, causing inaccurate bus timings to be displayed.CNA has contacted LTA for more information. ETA bus system being upgraded, new system to be deployed by end-2027Damaged fibre cables at North-South Corridor project caused display of inaccurate bus timings: LTASource: CNA/co(rj)Sign up for our newslettersGet our pick of top stories and thought-provoking articles in your inboxSubscribe hereGet the CNA appStay updated with notifications for breaking news and our best storiesDownload hereGet WhatsApp alertsJoin our channel for the top reads for the day on your preferred chat appJoin hereAlso worth readingContent is loading...Expand to read the full storyGet bite-sized news via a newcards interface. Give it a try.Click here to return to FAST Tap here to return to FASTFAST