A woman who goes by Abby, known on TikTok as @yappyabbyy, claims she was told she had been hired at Taco Bell through an automated AI messaging system, only to be turned away when she showed up on what she believed was her first day of work. Her TikTok video, in which she recounts the experience, has since gathered over 2.1 million views. According to Abby, after her interview with Taco Bell, an AI bot, which she referred to as “AI Bella”, sent her a message saying she had been hired. The bot allegedly told her she had gotten the job, gave her a start date of July 1st, asked her to fill out some information, and said a manager would contact her shortly. Abby claims that a week passed and she heard nothing from anyone at the company. She said she then went in the next day, July 2nd, expecting to begin work. The bot reportedly told her she was hired, but the manager hid in the back when she showed up When Abby arrived at the location, she claims the manager hid in the back and sent another staff member out to speak with her instead. According to Abby, that staff member told her: “So you’re not hired. That was the AI bot.” @yappyabbyy I just got kicked out and fired within the same two weeks and I think I had one thing to actually look forward too. Turns out I’d been waisting time whe I could’ve been out looking for other jobs. Idek what to do other than make a tiktok and hope it somehow blows up(it won’t) and someone else magically is hiring in my area or something@tacobell ♬ Classic classical gymnopedie solo piano(1034554) – Lyrebirds music Abby shared her reaction in the video, saying: “Thank you so much for wasting my time.” She said she responded with “Okay” and left. She also directed her frustration at the company, saying in the video: “Taco Bell, what the hell? Why is this a possibility? Why do you have an AI bot that can hire people and not actually hire them.” In the comment section of her video, Abby posted a screenshot of the text messages she received as proof. The messages, which she said came from the AI system, show a message that reads: “Hi Abigail! Congratulations, we would like to extend you an offer! Please review and respond to your offer using this link.” A follow-up message then appears to welcome her to the team and directs her to complete onboarding for a role listed as “Food Champion.” A third message, timestamped later the same day, reads: “Hi Abigail, we are excited to have you come work with us at Taco Bell!” Several viewers who commented on the video raised potential legal concerns around the incident. One commenter said: “These AI bots are going to start causing companies more money from lawsuits.” Another wrote: “Them saying ‘you’re hired’ and giving you a start date is legally binding. You have just been fired for no reason. You can sue them for wrongful termination. At the very least you can now file for unemployment.” Another user wrote: “The fact that you’re a child and the managers acted like children instead of actually handling this… so sorry you experienced this.” Other commenters focused on a separate concern. One user wrote: “Y’all aren’t seeing a bigger issue. What if she had quit a previous job for this new assumed position? Might not be the case but other people might’ve. That’s a serious issue.” These are viewer opinions and do not reflect verified legal advice. Similar AI implementation concerns have recently emerged in Missouri, where a city plans to use facial recognition software on buses. Taco Bell has not publicly responded to Abby’s claims as of the time of this writing, and it is not known whether the company has reached out to her directly. It also remains unclear whether the AI system involved was an official Taco Bell hiring tool or a third-party platform used by the location. Abby’s experience is not the first time a fast food chain’s use of AI has drawn public attention, as seen when a man ordered 10,000 water cups at a Wendy’s drive-thru to protest the chain’s AI ordering system.