Got an email offering to fix your Outlook or refund you for the Microsoft outage? It’s probably a scam; here’s how to spot it

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Microsoft's global outage has created an opening for phishing scams. Emails promising to restore Outlook access, verify mailboxes or arrange refunds should be treated with caution. Microsoft 365 was still experiencing disruption on November 13, with recovery incomplete. Users should avoid email links claiming to fix their accounts and check updates through Microsoft's official channels instead.