We were in line for the bogo at chipotle deal and we were very excited! We've come to Chipotle for years and it WAS my favorite food! We proceed to wait in line for over 45 minutes (got there around 3:15 and the line wasn't even to the door) and the workers were going VERY slow! The clock gets to 3:58 and there's still a line just barely to the door! I mean these people where going SLOW! They then call out that the deal ends in 2 minutes! Us in line call out "you're not letting us get the deal even if we've been here since it began!?" The manager says "the computer doesn't have a button for it!" And proceeds to tell everyone in line that they can either leave or pay full price! So rude and unwarranted and we left not wanting to support the establishment anymore! We then call the customer service line and the worker is incredibly rude and cuts us off while explaining the situation to say "well I see you didn't actually make a purchase and as such we will not be providing service and will be ending the call now" then hangs up! (This was a REAL HUMAN! Not even a crappy AI trying to pretend to be one!) Huge disappointment to a couple who would get chipotle multiple times a week and now may not return!   submitted by   /u/paigerileyyyy13 [link]   [comments]