Deaf patients get a raw deal in NHS hospitals, suggests an illustrative case history of a deaf person's experience as an inpatient, published in the online journal BMJ Case Reports. During his hospital stay, reasonable adjustments to facilitate access to services—a key tenet of U.K. disability legislation—weren't made; the need for a professional British Sign Language (BSL) interpreter wasn't recognized soon enough; and frontline staff weren't adequately trained in how to support him.