'Deeply sorry': Microsoft services return after mega outage; tech giant reveals what happened

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Microsoft 365 outage update: The company says it has completed efforts to address the underlying issue and restored service for Outlook, Teams and Copilot after a disruption lasting over 24 hours. The outage, which began on November 12, hit users in at least 74 countries, including India. Microsoft traced it to an earlier network capacity upgrade, ruled out a cyberattack and promised a full post-incident report.