My child's first pediatrician would call me "mama" instead of my name or just address me about my child. It was always from the staff "mama I need you to sign this" at check in. In the room was "mama what has bubs been up to?" Drove me so mad I changed pediatricians after the 6mo appointment. I just couldn't take another voice mail with "Hi mama, this is rnrowkrbelsj at Dr. Rjelekdbeksk office"