Chipotle's AI phone bot has an unpleasant patronizing tone--says "I understand" repeatedly but then says it can't help you--but worst: it can't pronounce "Chipotle." Instead it says "Shi-poll-ay." Does it make sense that Chipotle's brand ambassador can't

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I tried to call to find out whether the Chipotle (42 miles away) had guacamole--2 out of 5 times in past years I went there, they were out of guac--and got blocked by this AI bot. Not only that---it mispronounces "Chipotle." And hangs up when it won't connect you to the store. On top of on top of that....I did go, and 2 steak burritos were $36 AND so hot my elderly Mom couldn't eat hers and an hour later my lips and esophagus are still burning---we didn't get any hot salsas or anything else. It was something the steak was caked with.   submitted by   /u/swisssf [link]   [comments]