For a website that receives quote requests through WhatsApp, what information is worth collecting before the chat opens? Opening the chat immediately keeps the first step simple. But the person answering may then need to ask for contact details, understand the request and redirect it to someone else. Adding a form could help with that, while also giving visitors another reason to leave. WAButton’s approach is to collect the enquiry in the widget, save the answers and include them in the WhatsApp handoff. Visitors can choose Sales, Support or an individual contact. A webhook can also pass the saved lead into an n8n workflow. The specific flow to critique is name → email → short job description → WhatsApp. Which field would you remove first? Is asking for email worthwhile when the visitor has already chosen WhatsApp? Live preview. Saved lead forms and webhooks require Pro; the free plan covers one button, one contact and 10,000 monthly visitors. There are also free link, QR and image tools, with no signup. Disclosure: WAButton team. Existing product walkthrough   submitted by   /u/flavia-f [link]   [comments]