Steam’s refund policies are usually regarded as some of the best in the industry, but they do have a very clear-cut set of rules to determine who qualifies. However, we get the odd exception here and there, such as this Battlefield 6 player receiving a refund despite having nearly 500 hours in the game. And it’s because EA decided to remove an entire game mode from it, Rush, which the player seems to have been very fond of. “Steam just fully refunded me for Battlefield 6 after 470 hours played due to so many game modes being removed at once,” the player wrote in a Reddit post explaining their situation. Steam just fully r*funded me for Battlefield 6 after 470 hours played due to so many game modes being removed at once. byu/ExplorEverythingOnce inBattlefield “I was upset when King of the Hill and Squad Deathmatch were removed. But removing Rush is something I refuse to put up with. It’s the mode I have the most time in by far,” the user wrote. The user supposedly told Steam support that many game modes were axed from Battlefield 6 since it launched almost a year ago, providing proof in the form of the game’s website, which still advertises the modes alongside announcements of their removal. Apparently, “the support agent I spoke with agreed that wasn’t right,” they explain, which eventually netted them a full refund of their Phantom Edition purchase of around $100 that they paid for on launch day. “Battlefield Studios, you don’t get to remove the game modes I play and still keep my money,” the user concluded. Removing game modes has apparently been the go-to tactic to fix various matchmaking issues in Battlefield 6, though I find it hard to believe that’s actually doing anything. What it does is alienate the fans of these game modes, forcing them to play what all the cool kids are playing or quit the game entirely. There’s no sense to it, honestly, and it’s not like EA’s the first to come up with this completely senseless idea. I love seeing Steam look out for the little guy, but this is a drop in the ocean for a gargantuan company like EA. Unfortunately, though, I don’t know what the solution is here, especially considering just how many ill-advised decisions both EA and other companies like it have been making in their live-service games. Destructoid is headed to gamescom 2026. Subscribe to the Destructoid Checkpoint newsletter for daily live updates from the biggest gaming show outside the US.The post A Battlefield 6 player got a Steam refund after 500 hours of play—for a very specific reason appeared first on Destructoid.