Star Health cuts mediclaim without citing any policy clauses: Court says insurer cannot act on 'whims and fancies'; orders to pay the remaining Rs 47K

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Star Health Insurance has been ordered by a Guntur consumer commission to pay Rs 47,356 to a policyholder whose Covid hospitalisation claim was only partially settled, with the court ruling that the insurer deducted amounts without citing specific policy clauses and acted on its own whims and fancies.