If you’ve ever felt like you don’t have complete control of your vehicle because of the tech in it, you aren’t alone. Erin Armstrong, a Canadian opera singer and mother, took to Instagram a few weeks ago to share a harrowing experience courtesy of her car’s sensors. She detailed the moment her Volkswagen Atlas allegedly stopped dead in the middle of an intersection, right in the path of oncoming traffic. The video has since racked up over 245K views. In the video, Armstrong claims: “So Volkswagen, earlier today, my son and I, who has just turned one, almost died because of your malfunctioning sensor.” She explains that she was pulling out to make a left turn at an intersection with “no pedestrians, no bicycles, and no other cars nearby.” The only visible vehicle was a large truck coming from the left. Armstrong alleged, “As I pulled out the car, the sensor found danger somewhere on the road and stopped me immediately in the center of the road. And now this truck that was quite far away feels like it’s barreling at quite a high speed because I am no longer moving and the car will not move.” What must have been a few seconds felt like hours but thankfully, the truck driver was paying attention. A service center with allegedly poor service. It should be noted that all we have is Armstrong’s perspective about what happened and her conversations with the dealership. Her story hasn’t been verified. After the scare on the road, Armstrong noted that she contacted her dealership in Windsor. It was their alleged reaction that led her to make the video on Instagram. While the sales manager thought the car might only need some recalibration, the service center had a different reaction. Armstrong claimed the service center “pretty much told me that I was crazy and that it happens to them sometimes too. And sometimes a leaf will set it off or a shadow.” They allegedly told her “there’s nothing they can do because your sensor cannot be turned off. It cannot be fixed, it cannot be changed.” So she ended her video by asking Volkswagen what they were going to do. View this post on Instagram Users flooded the comments, some horrified, some with their own stories. One person noted, “having a sensor that will literally stop your car dead in the road of oncoming traffic due to a leaf is incredibly dangerous.” Another commenter added, “I have an @audi that does this exact same thing. It’s terrifying. The slam on of the brakes with a loud high pitched beep is enough to give you a heart attack.” Even the government agency Transport Canada stepped in, instructing Armstrong to contact a recall officer to discuss the issue. Volkswagen Canada eventually reached out in the comments, stating, “We’re sorry to hear about your experience. That is not the journey we want for our customers. We’ll send you a DM shortly so our Customer Care team can take a closer look and help get things back on track.” View this post on Instagram After that message, she was asked to bring the vehicle to the store. Before that could happen, she uploaded a post where the sensors in her car went crazy, seemingly because of a shadow. One woman faced a louder version of this experience when a carwash triggered all the sensors of the car. In another case of not having complete control of a smart car, a man claimed Ford shut his car off on the highway because he missed a payment. In an update, when Armstrong took her car to the dealership, she was allegedly told she had gotten into an accident. She claimed they connected the sensor issues to a flaking front emblem and a small mark on the bumper. Repairs would allegedly cost her over $2,000. View this post on Instagram Frustrated, she told her audience, “I don’t recall ever hitting anything. And I think I would recall hitting something.” She pointed out the absurdity of a design where a minor aesthetic issue could lead to a life-threatening sensor failure. She alleged having previous trouble with the service department when an airbag sensor light kept triggering. At the time, she claimed the dealership told her she had spilled water on the seat and refused to cover it under warranty, despite the car being nearly new. Months later, the issue was part of a major recall, yet she was never reimbursed for the repairs she paid out of pocket. View this post on Instagram In a follow-up post, she said she refused to pay for things she believed were poor design or faulty technology. “I’m really sick of people not taking accountability for things that accountability needs to be taken for,” she said.