Hey everyone, If you run a SaaS or subscription business and have customers who canceled, stopped using the product, or went inactive, I offer a hands-on churn recovery service. You give me a list of customers you’re authorized to contact, and I handle the follow-up for you. I’ll: research each customer reach out personally by email and, where appropriate, through public professional channels like LinkedIn ask why they canceled or stopped using the product collect honest feedback identify recurring issues like bugs, missing features, pricing, onboarding problems, or poor product fit find customers who may still be open to coming back test a reasonable win-back offer when it makes sense The goal is not just to send emails. The goal is to give you a clear answer to: Why are customers leaving? What should you fix? And can any of that lost revenue be recovered? At the end, I’ll report back to you with feedback, evidence, recurring churn reasons, and any customers who are interested in returning. I’m doing this manually. My offer starts at $99. If you have churned or inactive customers sitting in Stripe or your CRM and you’ve been meaning to figure out what happened, reach out to me with a message with your website and roughly how many customers you’d want me to contact. I’m also happy to sign an NDA before receiving any customer information.   submitted by   /u/No-Entertainer8410 [link]   [comments]