I help SaaS and e-commerce businesses stay on top of customer support and follow up with customers who have gone inactive. What I handle: Customer support emails Common product or order questions Follow-ups with inactive customers Reaching out to customers who stopped using or buying Asking what went wrong or what they’re missing Collecting customer feedback Following up when someone doesn’t reply Flagging anything important that needs the founder or team Helping bring customers back where possible For inactive customers, I also run follow-up sequences instead of sending one email and giving up. You’re not paying for a promise that I’ll magically recover a certain amount of revenue. You’re paying me to consistently handle the work so customers don’t get ignored and inactive users don’t just disappear without anyone following up. $79/month. If you’re interested, send me your website and tell me whether you’re SaaS or e-commerce.   submitted by   /u/No-Entertainer8410 [link]   [comments]