Simon Wafubwa Enwealth Managing DirectorEnwealth Financial Services has urged pension stakeholders to urgently embrace emerging technologies, such as Artificial Intelligence to better anticipate member needs and personalize services for improved retirement outcomes. The financial services firm, while hosting a Client Appreciation Breakfast Meeting in Kampala on Friday, called on trustees, employers, and administrators to move beyond traditional models and use data-driven innovation to close Uganda’s pension coverage gap.The event attended by Enwealth clients, SMEs, trustees and stakeholders from the broader retirement benefits industry, centered on how technology, diversification, and member-centric service can be used as strategic levers to reduce investment risk, drive sustainable returns, and empower members particularly those underserved by conventional pension offerings.According to current industry statistics by The Uganda Retirement Benefits Regulatory Authority, 3.37 million Ugandans are enrolled in formal retirement benefits schemes out of an estimated 21 million working population. Enwealth emphasized that increasing this number requires deeper personalization and smarter engagement with members through technologies like Artificial Intelligence (AI), predictive modeling, and behavioral analytics.Simon Wafubwa, Group CEO of Enwealth Financial Services said:“Technology is not just about automation, it’s about insight. Through AI and behavioral analytics, pension schemes can build a clearer picture of how members think, save, and plan allowing us to respond with targeted advice, timely interventions, and more relevant solutions. By tracking usage patterns, decision points, and behavioral trends, schemes can now deliver custom experiences that resonate with members’ realities, especially among younger and self-employed populations. This level of personalization is what will deepen pension inclusivity and improve retirement readiness for both formal and informal workers.”Discussions also explored how trustees can adopt diversified investment strategies that reflect both risk management and long-term value creation. Uganda’s pension assets have grown rapidly to UGX 25.4 trillion by June 2024 (up from UGX 4 trillion in 2014), the potential to deploy capital in diversified investments such as infrastructure, real estate, private equity and capital markets is high. However, stakeholders agreed that such diversification must be matched by robust governance and data-led decision-making.Since launching operations in Uganda in 2019, Enwealth has grown its presence by delivering tailored fund administration, trustee training, investment services and member education programs. The firm reiterated its gratitude to its clients and partners for their continued collaboration, and its commitment to shaping a more inclusive, tech-enabled retirement ecosystem. The firm has also implemented tailored financial wellness programs aimed at improving member engagement and driving long-term savings behavior. Looking ahead, Enwealth is investing in technology tools and advisory services that will allow schemes to not only scale but adapt to a rapidly evolving workforce. Leveraging regional experience Enwealth continues to play a leading role in shaping inclusive, sustainable retirement solutions in Uganda.The breakfast meeting concluded with a shared resolve to move the pension conversation forward, from one focused on compliance and transactions to one centered on innovation, personalization, and lasting impact. The post Pension Stakeholders Urged To Harness Tech & AI For Inclusive Retirement Solutions appeared first on Business Focus.