The proposals include requiring lenders to check that people can afford to repay BNPL loans and to offer support if they get into financial difficulty. They form part of the FCA's commitment to helping consumers navigate their financial lives. BNPL borrowers will also be able to complain to the Financial Ombudsman Service if something goes wrong. The rules would take effect when BNPL comes under the FCA's remit in 2026.Sarah Pritchard, deputy chief executive at the FCA, said: