Sources: companies like Palo Alto Networks and Sophos see increased demand for their ransom negotiators, as businesses seek help in talks with cybercriminals (Kieran Smith/Financial Times)

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Kieran Smith / Financial Times:Sources: companies like Palo Alto Networks and Sophos see increased demand for their ransom negotiators, as businesses seek help in talks with cybercriminals  —  With ransomware attacks on the rise, businesses are calling on a new class of security expert to help with high-stakes talks