Straight Talk already had mixed customer service, but it may be getting even worse

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Credit: Edgar Cervantes / Android AuthorityTL;DRAccording to several redditors, Walmart is phasing out the use of Straight Talk reps in store.Going forward that means the best sales and promotions will likely only be found via Straight Talk’s website.You’ll still be able to activate Straight Talk devices but using third-party partners, which means less support and fewer deals likely.Straight Talk used to be one of my top prepaid recommendations, but a lot has changed over the last decade, especially since it was acquired by Verizon. While it occasionally has some pretty solid phone promotions and its monthly rates aren’t too bad, the prepaid space has become increasingly crowded by brands like Visible and US Mobile. Straight Talk’s service isn’t necessarily bad, but it’s competitors are simply doing more to stand out in terms of pricing, special features, and marketing.Don’t want to miss the best from Android Authority?