Taco Bell, which deployed voice AI-powered ordering at 500+ drive-through locations, is now reconsidering the tech after viral videos of glitches and pranks (Isabelle Bousquette/Wall Street Journal)

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Isabelle Bousquette / Wall Street Journal:Taco Bell, which deployed voice AI-powered ordering at 500+ drive-through locations, is now reconsidering the tech after viral videos of glitches and pranks  —  More artificial intelligence isn't always better, the chain is realizing, as it considers when and how bots should be deployed