A Universal Scam? Backlash Ensues After Halloween Horror Nights Scandal

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Universal Orlando Resort’s Halloween Horror Nights 2025, expected to be a landmark year for the event, is facing criticism from some guests over the value of its Premium Scream offering. One attendee described the experience as “oversold,” citing long lines for food and haunted houses despite the higher ticket price.Credit: UniversalThis HHN Offering is Not Worth It, According to FansAccording to feedback shared on social media, the guest expressed frustration that “house lines are too long considering it would be cheaper to come on another night with Express and you could do pretty much the same amount.” The comment suggests that while Premium Scream is marketed as a faster, more exclusive experience, many attractions still require extended wait times, which undermines the perceived benefit of the upgrade.The guest also noted that food lines were particularly “crazy,” further impacting the overall experience. Universal Orlando has positioned Premium Scream as a premium option for visitors looking to maximize their HHN night, but some feedback indicates that on peak nights, even higher-priced access may not deliver the expedited experience many expect. The long wait times for food and beverages, in particular, are seen as a major inconvenience for those looking to make the most of their time during the event.In addition to the long waits, the high cost of Premium Scream has led to concerns over its value for money. For a price premium, guests expect a noticeable difference in the experience. Yet, some are questioning whether it is truly worth the additional cost when comparing it to purchasing an Express pass on a regular night, which would allow them to bypass long lines for most attractions.At the price, Premium Scream is oversold. Crazy food lines, house lines are too long considering it would be cheaper to come on another night with Express and you could do pretty much the same amount. A really poor experience on what will be undoubtedly a landmark year for HHN. pic.twitter.com/iX4C200ace— Universal Parks News Today (@UniNewsToday) August 29, 2025The Event Goes OnHalloween Horror Nights is widely anticipated to be a major milestone this year, with new haunted houses, scare zones, and entertainment offerings. However, these reports highlight ongoing challenges in managing guest expectations for premium experiences. While Universal Orlando is known for its immersive environments and intense scares, it appears the higher-end offerings are not always delivering the seamless experience guests may anticipate.Credit: Universal Studios OrlandoAs Universal continues to expand its offerings and upgrade ticket packages, the company may need to reassess how Premium Scream lines are handled and ensure that the experience lives up to the value advertised. Guests planning their visits are encouraged to consider crowd patterns and timing when deciding whether the higher-priced access is worth it. With more information likely to come in the lead-up to the event, it will be interesting to see if Universal responds to these concerns and reaffirms the benefits of Premium Scream for future guests.The post A Universal Scam? Backlash Ensues After Halloween Horror Nights Scandal appeared first on Inside the Magic.