TL;DRSamsung and Perplexity announced tight Galaxy S26 integration, but users have been confused by wake word support.Perplexity CEO Aravind Srinivas teased that “Hey Plex” would change to “Hey Perplexity,” but deleted his tweet.Changes in the Perplexity Android app appear to confirm work on the new wake word.Last month, new Samsung Galaxy S26 owners found themselves scratching their heads a bit over what was going on with their phones’ supposed integration with Perplexity AI. The companies announced that the S26 would support the platform’s “Hey Plex” wake word for quick access to the AI agent. Right from the start, something seemed off, with the app not appearing in the phone’s voice wake-up list, and even users who manually installed later found that “Hey Plex” had stopped working. What in the world was going on? Authority Insights You're reading an Authority Insights story. Subscribe to our new Authority Insights newsletter for more exclusive reports, app teardowns, leaks, and in-depth tech coverage you won't find anywhere else.sign up now By signing up, you agree to our Terms of Use and acknowledge the data practices in our Privacy Policy. You may unsubscribe at any time. While the statement Samsung ultimately shared with us insisted that this hiccup amounted to only an “ongoing product refinement process” and “does not affect the availability, integration, or scope of the Perplexity experience on the Galaxy S26 series,” that didn’t do a lot to actually explain the “why” of this mess. Maybe our biggest clue arrived courtesy of a since-deleted tweet from Perplexity CEO Aravind Srinivas, where he claimed his company was in the process of transitioning to a new “Hey Perplexity” wake word.